MS Outlook 2000

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Course Description: Introduction to the various features of Outlook 2000. Topics will include handling e-mail, attachments and contact organization; learning the basics of scheduling including managing calendars, meeting events and tasks.

Classroom topics

Learning Objectives:

Introduction to Outlook 2000 features:
Learning the basic features of e-mail:

 - Navigate the Outlook bar
 - Review e-mails and attachments
 - Reply and forward messages
 - Customize your inbox
Understanding how read emails, open and save attachments
Understanding how to reply and forward messages
Knowing how to format, print e-mail messages, create notes

Introduction to Outlook 2000 features:
Learning the basic features of scheduling:

- Navigation in calendar
- Open and view calendar items
- Add appointments to your calendar
- Delete calendar items
- Format and print copy of schedule
- Create appointment form e-mail message
Understanding how to use date navigator
How to open calendar items and view appointments for different date(s)
How to add and remove appointments
How to print your schedule
How to create an appointment from an e-mail message

Creating and sending e-mail messages

- Compose and send messages
- Using the address book
- Add attachments to messages
- Retrieve messages sent in error
- Route files for feedback
Understanding how to create e-mail, save draft and check spelling
How to update address book entries and create distribution list
How to attach files, embed hyperlink How to add electronic signature
How to recall a message, and set importance level of a message
How to create a routing file

Organizing and managing the inbox

- Organize e-mail messages
- Set up file folders for organization
- Flag email messages for follow-up
- Create rules to handle e-mail automatically
- Using the Office Assistant
Understanding how to sort messages
How to use and create folders
How to find missing e-mail
How to flag message for follow-up
How to delete junk and adult content

Organizing and managing your contacts

- Add and change contact information
- Import contacts from other programs
- View contact lists
- Sort and organize contacts
- Print contact information
- Mail merge contact list with Word
How to add new contacts and detailed information
How to add new fields and import contact information from other programs
How to view list of address cards and a phone list
How to use contact list with mail merge in MS Word

Working with your contacts

- Send e-mail messages and faxes to contacts
- Send letters to contacts
- Place phone calls using Outlook
Understanding how to send e-mail message to a contact
How to send a contact card or fax

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